For assistance managing the Supra system or using SupraNET, contact the Technical Support group Monday through Friday, excluding holidays, between 5am and 5pm, Pacific Time.
Dial 800.545.9601 to get access to the following options:
|
Option 1 |
Technical Support 5am to 5pm, Pacific Time, Monday through Friday |
|
Option 2 |
Customer Service (Orders, RMAs) 7am to 5pm, Pacific Time, Monday through Friday |
|
Option 3 |
Billing 6am to 5pm, Pacific Time, Monday through Friday |
Email: supraliaison@carrier.com
The Training Department offers web-based training for association / MLS staff. Call for information on available dates to receive training on product, SupraNET, SupraWEB, or administrative procedures. Supra also offers training for new administrative staff. If you have new staff administering the Supra system, please call to schedule a training session.
Dial: 800.394.4998
Email: Board.Training@carrier.com
Keyholders can reach agent support at 877.699.6787 or by emailing suprasupport@carrier.com from 5am to 7pm Pacific Time, seven days a week.