A keyholder is someone who has an electronic key. A keyholder may be one of the following:
Agents. Agents are real estate agents.
Non-member Agents. Non-member agents are licensed real estate agents who are not a member of the organization.
Affiliates - Legacy. Affiliates are people other than real estate agents who tend to be affiliate members of the organization and require access to a listing (for example, a home inspector). Affiliate members can only receive affiliate keys, which are programmed to require Call Before Showing (CBS) codes.
A keyholder's status determines whether or not the keyholder can login to SupraWEB or KIMvoice, or perform an eSYNC with their key. Keyholder statuses include the following:
Active. The keyholder is in good standing and can interact with SupraWEB, KIMvoice, and eSYNC their key.
Inactive. The keyholder is no longer part of the association / MLS (for example, an agent moves to another state) and cannot interact with SupraWEB, KIMvoice, or eSYNC their key.
Hold. The keyholder is part of the association / MLS but is not in good standing and cannot interact with KIM.
Office status is similar to keyholder status, but applies to all keyholders in an office.